Optimizing Hospital Operations: a case study in streamlining billing, clinical records, and patient care
HealthScore helped a hospital overcome challenges created by the lack of a comprehensive software system. We offered a holistic solution by implementing HealthScore as an electronic medical records (EMR) software with billing and clinical modules. This case study highlights the client’s initial issues, our solution, and the resulting impact on operational efficiency, financial management, and patient care.
Our client, a hospital, was operating without any software system, resulting in numerous manual processes and associated challenges. The lack of automation made billing and clinical data entry a tedious and error-prone task. Creating reports, especially financial reports, was challenging, making it difficult to identify areas of financial leakage within the organization. Manually adding room rentals, cafeteria bills, and consumable invoices for each patient required a significant amount of time and effort on a daily basis. In addition, the hospital had difficulty tracking patient progress, effectively communicating patient care instructions to nursing staff, and ensuring standardized care procedures.