HealthScore, a fully customizable software for long-term care, addressed the challenges a neurological care facility faced in managing EMR and hospital information systems.
By providing a comprehensive software solution, we enabled seamless management of clinical patient records, streamlined assessments, and automated reporting. This case study highlights the client’s original problem, our solution, and the resulting success in efficiency and improved patient care.
Our client, a medical facility specializing in treating patients with dementia, Alzheimer’s disease, and other neurological disorders, faced several challenges in managing patient data and conducting assessments efficiently. The client’s practice spanned multiple hospitals in Bangalore, so a system was needed that could centralize patient information independent of each healthcare facility. The existing approach relied on separate word documents stored locally or on Google Drive, resulting in scattered data and potential information gaps.
The client relied on a team of three interns for data entry, which was a time-consuming and error-prone process. The interns manually entered patient data from paperbased questionnaires and assessments, which created a high risk of error and affected the overall efficiency of the practice. The assessment process included calculating percentile ranges based on assessment results to accurately categorize patients. In addition, patient report generation was a manual process that required significant time and effort.
The client recognized the need for a software solution that could address these challenges by providing a centralized platform for maintaining clinical patient data, automating assessment calculations, and streamlining report generation. They were looking for a comprehensive system that would eliminate manual data entry, reduce the potential for errors, and improve the overall efficiency of patient care.
With these specific issues in mind, HealthScore offered a software solution to meet the client’s needs and overcome the limitations of the existing workflow.