• Once you check in a patient, the bill for the visit is automatically created.
• Add bill items, such as procedures, medications, or services, along with the quantity and respective charges.
• Once all the billing items are added, you can capture the payment and print the bill by clicking the print icon on the bill and hand over it to the patient.
• Watch a video to know how this works -https://youtu.be/DnsWeqBBuEc

• If you add any bill item by mistake, you can remove it by clicking the cross icon and adding the correct bill item again.
• You can find the cross icon just next to the billing item that you have added.

• Go to the billing section in the software.
• To edit the bill item, you have to click the pencil icon next to it and update the quantity.
• After saving the changes, the quantity will be updated, and you will see the updated quantity on the bill.

• Please make sure you are in the billing section in the software.
• To add a concession to the bill item, click the pencil icon next to it and enter the concession amount.
• After saving the changes, the concession and billed amount will be updated, and you will see the revised amount on the bill.

• To update the price of the bill item, click the pencil icon next to it and enter the amount.
• After saving the changes the billed amount will be updated and you will see the same on the bill.

• Please make sure you are logged in to the software and you are on the billing module in software.
• After adding the bill items to the bill, you need to click the 'PYR' button on the billing page or enter a bill item as 'Payment received,' select the payment method from the dropdown, enter the amount, and add it to the bill.

• On the patient's billing page, you will find the 'Share payment link' option if the billed amount is greater than 0.
• When you click on it, the patient will receive an SMS with a payment link on their registered mobile number.
• When the patient makes the payment through the link, payment will be automatically recorded on the patient’s bill.
• If you do not see the 'Share payment link' option and would like to enable automatic payment links, please contact your administrator and you may also contact the HealthScore customer support team for more information.

• Once you have entered a payment in the patient's bill, you cannot change the payment method directly.
• The only way to adjust it is to add a payment refund for the recorded payment method and then add 'Payment Received' entry with the correct payment method.
• The payment refund button is located in billing module just below the billing items field.

• If a payment is accidentally recorded twice, you cannot remove it directly.
• To correct the duplicate payment, you must add a 'Payment Refund' with same payment method entry to the bill. This will adjust the recorded payment amount in the bill.
• The payment refund button is located in billing module just below the billing items field.

If you want to add additional bill items after printing and closing the bill, you need to create a new bill by following the below steps:

• On the patient bill, click on 'Actions' and select 'Add new bill.'
• A new bill will be created for the same visit.
• You can now add bill items and enter payments in the new bill without affecting the previously closed bill.

After the patient is checked out, if it is the patient's last visit, you can still make adjustments to the bill by following these steps:

• Open the bill associated with the visit.
• Add or remove bill items as needed.
• Enter payments or make billing adjustments within the bill for the next 60 days. Please note that billing adjustments can only be made for the latest bill and not for older bills.

• Yes, You can add discounts based on percentages or fixed amounts to individual items while adding the bill items to the bill.
• If you want to apply a discount after adding an item to the bill, you can click the pencil icon to edit the item and add the discount.

You can add a payment discount to the patient's bill for the desired discount amount by following these step

• On the billing page, click the 'Waiver' button or add a 'Payment Waiver' billing line item. Specify the amount and approver for the waiver.
• If you do not see the "Waiver" option, please contact your administrator to enable it.

• Add the new doctor's consultation item to the patient’s bill.
• Remove the previously added consultation items for the previous doctor.
• If the patient did not consult any doctors and there are other reasons for the visit, add "Consultation - Other Reason" to the bill and remove any previously added consultation items.
• By following these steps, you can update the consulting doctor on the bill accordingly. However, please note that you must first add new billing items and then remove the previous ones - this process must be followed.

• When you enter the payment for the amount received, the system marks the remaining balance as an outstanding payment.
• This outstanding amount will be carried over to the next bill when you next check in with the patient next time.
• The outstanding amount remains until the patient pays and settles the invoice.

• On the Active Visits/Search page, open the patient's record by clicking on the patient's name.
• You will find a visit history for the patient. All of the patient's visits are listed there, and you can open the bill by clicking on the selected visit.

• You can add additional payment methods on the application settings page.
• If this option isn't available, please contact your administrator to have it added

• Bill items can be created on the price list page.
• Please contact your administrator to create new bill items.
• Once created, all items list will appear on the billing page and you will be able to select these items and add it to bills for the patients.

• Yes, you can add the desired doctor’s consultation to the bill.
• On the billing page select the consultation item and Doctor’s name.

• You can add 'Consultation - Other Reason' by selecting the 'Add bill item' option and remove the incorrect doctor's consultation item from the bill using the billing adjustment option.
• Following these steps will allow you to remove the incorrect consultation item from the bill after the checkout process